FAQ

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✔ PTIN Certified ✔ Federal Tax Preparer ✔ Compliant with IRS Requirements

Prepared by a registered tax preparer with an active PTIN.

GENERAL QUESTIONS

❓ What services do you offer?

✅ We provide tax preparation, notary services (mobile, remote, and electronic), credit education, and document preparation services.

❓ How do I book an appointment?

✅ You can book directly through our website or contact us to schedule your service.

❓ Do you offer same-day services?

✅ Yes, same-day and rush services are available depending on availability.

💵 🔹 TAX SERVICES

❓ How much does tax preparation cost?

✅ Pricing starts around $150 for simple returns and varies depending on complexity.

❓ Can you help with past taxes?

✅ Yes, we can assist with prior-year tax filings and corrections.

❓ Do you file tax extensions?

✅ Yes, we can file tax extensions and help you complete your return before the deadline.

❓ What is a tax amendment?

✅ A tax amendment corrects errors on a previously filed tax return, such as missing income or deductions.

🔏 🔹 NOTARY SERVICES

❓ What types of notary services do you offer?

✅ We offer mobile notary, remote online notarization, and electronic notarization.

❓ How much does a mobile notary cost?

✅ Mobile notary services typically start around $75 and vary based on location and time.

❓ Do I need ID for notarization?

✅ Yes, a valid government-issued ID is required.

❓ Can you come to my location?

✅ Yes, we travel to homes, offices, hospitals, and other locations.

📄 🔹 DOCUMENT SERVICES

❓ What documents can you help prepare?

✅ We assist with letters, forms, business documents, and general document formatting.

❓ Do you provide legal advice?

✅ No, we provide document preparation only and do not offer legal advice.

❓ What is document reset/cleanup?

✅ This service helps correct, update, and professionally format your existing documents.

🧠 🔹 CREDIT SERVICES

❓ What is credit education?

✅ Credit education helps you understand your credit report and how to improve your score.

❓ Do you fix credit for me?

✅ We provide guidance and strategies—you remain in control of your credit decisions.

⏱️ 🔹 PROCESS & PAYMENT

❓ How long do services take?

✅ Most services are completed the same day or within 24–48 hours.

❓ What payment methods do you accept?

✅ We accept major payment methods (you can customize this: cash, card, apps).

❓ Do you offer refunds?

✅ Refund policies vary depending on the service—please contact us for details.

FAQ